Privacy Policy
Vein & Vascular in Las Cruces provides services to a variety of healthcare providers subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA). When Vein & Vascular collects, uses, or discloses personal information on behalf of these providers, we do so as a “business associate.” In such cases, this personal information is governed by Vein & Vascular’s agreements with the health care providers and their Notice of Privacy Practices, not by this Privacy Policy. For patients and providers in Las Cruces, please refer to the applicable Notice of Privacy Practices for more details.
Information We Collect
How We Use the Information We Collect
To provide, maintain, improve, and enhance our Services so that our Las Cruces community and all Users receive the highest quality care and support.
To personalize your experience, including delivering tailored content, recommendations, and resources relevant to vein treatment in Las Cruces.
To understand and analyze how you use our Services and to develop new products, features, and functionality that improve the patient experience.
To communicate with you, respond to inquiries, provide updates, and deliver customer support regarding our Las Cruces vein center and Services.
For marketing and advertising purposes, such as sharing promotions and materials that may be relevant or valuable to Users in Las Cruces and beyond.
To generate anonymized, aggregate data (non-personal information) for research, reporting, or other purposes.
To send you text messages related to your appointments, treatments, or updates from our Las Cruces CVR team.
To facilitate transactions and payments securely.
To prevent fraud and abuse and address trust or safety issues that may arise in connection with our Services.
For compliance purposes, such as enforcing our Terms of Service, protecting our legal rights, or fulfilling obligations required by law, regulations, judicial process, or government requests.
For other purposes disclosed at the time information is collected, with appropriate notice.
Information We Collect
Affiliates. We may share any information we receive with our affiliates for the purposes described in this Privacy Policy.
Vendors and Service Providers. We may share information with vendors and service providers retained in connection with the operation and improvement of our Services.
Marketing. We do not rent, sell, or share your information with nonaffiliated companies for their direct marketing purposes unless we have your explicit permission.
Analytics Partners. We use services such as Google Analytics, Hotjar, Facebook Connect, and New Relic to collect and process analytics data. These services may also collect information about your use of other websites and online platforms. To learn more, visit Google’s Privacy Policy.
Advertising Partners. We work with third-party advertising partners to deliver ads that may be relevant to you. Some of these partners are members of the Network Advertising Initiative or the Digital Advertising Alliance. You can use their tools or your mobile device settings to limit ad tracking or opt out of personalized ads.
Product Ratings. If you leave ratings or reviews about our products, they will be publicly visible to other Users.
As Required by Law. We may access, preserve, and disclose your information if necessary to:
- Comply with law enforcement requests, subpoenas, or legal processes;
- Respond to your requests; or
- Protect our rights, property, safety, or the safety of others.
Business Transfers. If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the Privacy Policy in place at the time of collection.
Consent. We may also disclose your information with your consent.
Your Choices
- Marketing Communications. You can unsubscribe from promotional emails at any time by using the link provided in our messages. You will still receive non-promotional (administrative) communications.
- Do Not Track. Our Services do not currently respond to “Do Not Track” browser signals, as no standard has been established.
Third-Party Links. Our Services may include links to third-party websites or services. We are not responsible for their privacy practices, and this Privacy Policy does not apply to information shared with them. We encourage you to review the privacy policies of any third-party sites before sharing personal information.
Security. We use reasonable physical, administrative, and electronic safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee complete security.
Children’s Privacy. Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information in violation of this policy, please contact us at [email protected].
International Visitors. Our Services are hosted in the United States and intended for U.S. visitors. If you use our Services from outside the U.S., your information may be transferred, stored, and processed in the United States or other countries where our providers operate. By using our Services, you consent to these transfers.
Changes to this Privacy Policy. We may update this Privacy Policy from time to time. When changes are made, we will post the revised version here, and the date of the most recent update will be indicated. If material changes are made, we will notify you through our Services, by email, or another appropriate method.
A. Information You Provide to Us
Registration Information
When you register to use our Services in Las Cruces or elsewhere, we may request details such as your name, email address, and password to set up and manage your account.
Self-Assessments and Screenings
If you choose to complete one of our self-assessments or screenings—for example, to see if you are a good candidate for treatment at our Las Cruces vein and vascular center or to select an appropriate product from our online store—we may ask you to provide your name, email address, phone number, gender, symptoms, and insurance type.
Request a Consultation
When requesting a consultation at Vein & Vascular in Las Cruces, we may collect your name, email address, zip code, and phone number. You may also provide additional information to help our specialists better understand your needs.
Book an Appointment
If you schedule an in-person or telemedicine appointment with Vein & Vascular in Las Cruces, we may request your name, email address, zip code, phone number, date of birth, insurance details, and other relevant information you choose to provide. For appointments booked online, please see the section “Online Scheduling Service” below.
Refer a Patient
If you are a physician in Las Cruces referring a patient to Vein & Vascular, we may collect your name, address, email address, phone number, and fax, along with the patient’s name, email, phone, and any additional information you provide.
Call and Text Information
To better serve patients in Las Cruces, we work with a third-party partner to facilitate phone calls and text messages with our health care providers. We may collect details such as call or SMS date and time, phone numbers, and the content of messages. For security, calls made through our Services may be monitored or recorded. You will be notified if a call is recorded, and by proceeding, you consent to this.
Search for a Vein & Vascular Location
When you search for Vein & Vascular in Las Cruces (or another location), we may collect the city, state, or zip code you enter.
Communications
If you contact us directly—such as through our Las Cruces Contact Page or chatbot—we may collect your name, email address, phone number, and message content, including attachments. Communications may be stored by third-party vendors. If you subscribe to our newsletter or sign up for special offers, we will collect your email address. We may also track whether you open our emails to improve your experience and our Services.
Payment Information
If you make a purchase through our Services, your payment information—such as credit card or other financial details—is collected and processed securely by our third-party payment processor.
Careers
If you apply for a position with Vein & Vascular in Las Cruces or elsewhere, you may submit your contact information and resume online. We may collect details such as your education, employment history, and any other information you provide. You may also apply through LinkedIn, in which case we collect the information you share via LinkedIn.
B. Information You Provide to Our Health Care Providers (HIPAA)
Vein & Vascular in Las Cruces provides services to health care providers subject to HIPAA. When we collect or use personal information on behalf of these providers, we act as a “business associate.” This means the data is governed by provider agreements and their Notice of Privacy Practices, not this Privacy Policy. Please see our Notice of Privacy Practices for details.
Online Scheduling Service
If you schedule an appointment online for our Las Cruces location, we may ask if you’ve visited Vein & Vascular in the last three years, your preferred zip code, and your name, sex, phone, email, date of birth, address, and health insurance information.
Device Information
We automatically receive details about the device and software you use to access our Services, including your IP address, which may provide your general location in or near Las Cruces.
Schedule your consultation with a Vein and Vascular specialist in Las Cruces today.
Contact Vein and Vascular in Las Cruces today: schedule online, call +1 575 567 7774, or complete the form. Our patient services team is ready to assist you Monday through Friday.
Contact Us
Ready to book an appointment now?
Contact
700 S. Telshor
Suite 1460
Las Cruces, NM 88011
Inside Mesilla Valley Ma
Tel: 575 567 7774
Fax: 575 205 0306
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